WEB HOSTING PLAN DETAILS

Our hosting is intended for experienced users and the low priced hosting does NOT come with free support - however we welcome new and inexperienced users, as long as you are willing to pay per occurrence for any help with setting up your site, configuring email or any other use of your hosting package.

Hosting Disclaimer:  All hosting plans are sold as is with NO FREE SUPPORT.  It is assumed that you have experience in setting up your website, creating and managing your email accounts and managing your hosting site yourself or will be hiring someone to do that for you.  Our hosting is low-cost for experienced users.  Your Welcome Letter will have information on accessing your control panel, as well as your username and passwords for access, ftp and more.  Inside your website's control panel, as you click on each button, there are help buttons that give you assistance with each feature.  Roc Media welcomes inexperienced users, as long as you understand that any support we provide in creating, setting up or managing your account, including email and folder management, ftp and more, is provided only as a chargeable service and is NOT included free in these low-cost plans.  The cost for the plans is solely for your rented space and the software behind it.  If there comes a time when there is any problem in the site software itself, there is no charge to have your site "reset" so you can use it again.  Backup of your site content is your responsibility.  All support on hosting accounts is provided by email.
If you want free support or do not wish to pay for support using your account, or do not like to use email for support, we would not recommend these plans for you.  Please see our USER POLICY for further details.

Please review our site renewal and site suspension information from our user policy & agreement!!

ROC PRO 25G PLAN
25,000MB  $99/yr
(ONLY $8.25/month!) 
ROC PRO 400G PLAN
400,000MB $135/yr
(ONLY 11.25/month!) 
ROC PRO 800G PLAN
800,000MB $192/yr
(ONLY 16.00/month!) 

Plans are billed annually for the prices above.  Cancellations are prorated by the month, plus a $35 cancellation fee.

NEED MONTHLY BILLING?? $11.25 $14.25 $19.00
Your best deal is annual billing.  If you need monthly billing, the fee is above under MONTHLY BILLING.
There is $35 cancellation fee for any cancelled account, regardless of time you have it.  Annual accounts are prorated.
Set Up Fees (not refundable) $25 $25 $25
Pop Email Accounts 1000 2500 2500
Server Space 25Gb 400Gb 800Gb
Site Traffic 1000Gb 2500Gb 3500Gb
Mailing Lists 1000 2500 3500
Auto Responders 1000 2500 3500
Email Aliases 1000 2500 3500
Control Panel Y Y Y
Web Mail Y Y Y
Control Panel Y Y Y
FrontPage Ext 2003 Y Y Y
Counter Y Y Y
Password Protected Directories Y Y Y
Redirect URL Y Y Y
FTP Accounts 1000 1000 1000
Anonymous FTP ability Y Y Y
SUPPORT for control panel items 
(maximum of 10 hours of support)
$300 (optional) $300 (optional) $300 (optional)
POINTER TO DOMAIN, Annual (Set up fee of $20 per pointer unless set up at time original domain name is set up, then it's free!) $10 (optional) $10 (optional) $10 (optional)
Archive Manager Y Y Y
Mysql Database 1000 1000 1000
PGP Mail Y Y Y
Secure Server Y Y Y
.htaccess Abilities Y Y Y
Access to Raw Logs Stats  (free - not supported)* Y Y Y
Subdomains 1000 1000 1000
File Manager Y Y Y
Server Side Includes/SSI Y Y Y
CGI-BIN /Perl, C, C++, PHP4 , Bash /SSH Access, Perl 5, TCL, C++, Python, Java, Full CGI Access Y Y Y
Search Engine for site  Y Y Y
Fantastico Y Y Y
Spam Assassin Y Y Y
Mime Types Y Y Y
Dedicated IP Address (Optional!) $25/year (optional)  $25/year (optional)  $25/year (optional)
Support
(by email: pay per occurrence)
email email email
Password Resets, Add/Delete Email (per occurrence/per email) $10 $10 $10
Mail Manager Y Y Y

* indicates a "free" service that is not supported.  These services do work, but are not premium services and are subject to the occasional glitch.  If you want PREMIUM webstats or a premium business shopping cart, here are a few suggestions: 
onestat.com or opentracker.com for stats     agoracart.com for shopping carts.  

Click here for a list of sites we design or manage

When you buy hosting, you are renting storage space and receiving email storage and other features.  Hosting pricing does not include the moving of your existing site pages, existing email, email set up or your current domain name or DNS change, if you have one nor any setup of your new email, website or backups.  If you need your current site moved to our host, be sure to discuss that with us!  We can help you move your current site, move your domain or re-route your DNS for additional charges.  If you lose your welcome letter or changed or forgot your password to your account or email - there is a fee each time to recover that information for you.

RENEWAL POLICY, BACK UPS, TRANSFERS, BILLING, SUSPENSIONS & CANCELLATIONS:
*Please see our
USER/HOSTING/DESIGN POLICY & AGREEMENT!
By signing up for hosting, design work or any of our services, you agree to its terms!
Click here to view the policy & agreement.